FAQ

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What gas/oil ratio do I mix for my unit?

MANUFACTURER BRAND OILS
(i.e.: Stihl, Echo, Husqvarna brands): 50:1 Ratio. We recommend you use the manufacturer brands of oil that corresponds to the manufacturer of your equipment. The respective brands of oil are made for the make of equipment you may have.


OTHER OIL MANUFACTURERS:
Follow the instructions on the bottle of your specific oil brand. If the oil you are using gives more than one ratio to use, pick the mid-range ratio. Once you pick a ratio, stay with it.


example:

50:1 ratio (STIHL/ECHO/HUSQVARNA)

(5000ml) 5 litres
gasoline
to
(100ml)
2 cycle mix oil

What info do you need to look-up parts for me?

1) Write down the manufacturer's name
2) Locate and write down the model number and model name
3) Locate and write down the serial number from the unit
4) If possible, locate and write down the part number from the information provided on the actual part, and we will be able to help you locate your part.

What info do you need from me to do warranty repairs?

1) Write down the manufacture's name
2) Locate and write down the model number
3) Locate and write down the serial number from the unit/engine
4) Find the store receipt... We also recommend that you register each piece of equipment you purchase. Warranty depots like us, have the right to refuse to honor any warranty work on unregistered equipment. By registering your product, you give yourself more protection and help us do our job better.

What does my warranty cover?

The warranty does not cover products which have been misused, tampered with, modified or damaged as a result of accident, liquid, grit, impact, lack of proper care as indicated in the operation manual by the manufacturer.
Please refer to your manufactures Warranty Plan for a complete list of coverage terms. We will not be able to do any repair under warranty without the proof of purchase (i.e: Store till receipt). Visa, Debit, Mastercard or any other receipt (except the store till receipt) will not be valid.

What are your hours of operation?

From April 1 - October 31
Monday-Friday: 8:00am-5:30pm
Saturday: 10:00am-4:00pm
From November 1 - March 31
Monday-Friday: 8:30am-5:00pm
Saturday: 10:00am-3:00pm

We are closed on Sundays.

Where are you located?

We are located at 1220A Meridian Road, in N.E. Calgary.

To get to AFG,

Follow 16th Ave (Trans Canada Highway),
Exit onto Barlow South.
Keep to your left lane and turn left at the lights on 7th ave N.E.
Make a quick left at Husky Gas Station onto Meridian Road N.E.
Keep going North on Meridian until you see the Volkswagon (Fifth Avenue Motors) dealership. We are located beside them.